Shipping Policy

At Elaralume, we are committed to providing reliable shipping and transparent delivery information for customers in the United States.

Order Processing

Orders are typically processed within 1–3 business days.

Custom or made-to-order items may require additional production time. If there is any delay, we will notify you by email.

Once your order has shipped, you will receive a tracking number by email.

Delivery Time

Standard delivery within the United States typically takes 5–8 business days after shipment.

Estimated total delivery time is 6–11 business days, including processing and shipping.

Delivery times may vary slightly during holidays, severe weather, or carrier delays.

Free Shipping

We offer free standard shipping on all United States orders.

Taxes & Fees

All orders include applicable shipping fees and taxes. No additional charges will be required upon delivery.

Damaged or Lost Packages

If your order arrives damaged, defective, or cannot be delivered successfully, please contact us at support@elaralume.com and we will assist you as quickly as possible.

We will work with the shipping carrier to help resolve shipping issues and provide an appropriate solution when applicable.

Contact Us

Address: 12230 Washington Center Pkwy, Denver, CO 80241, United States
Email: support@elaralume.com
Phone: +1 (303) 359-5929
Business Hours: Mon–Fri, 9:00 AM – 6:00 PM